Frequently Asked Questions
The following is a helpful FAQ section that will provide answers to some of the important questions you might have about Santvani and our policies.
Please check for an answer to your question below before getting in contact with us. This page has been designed to save you time.
What software is needed to listen to the music or watch the media on Santvani.com?
All you need is Adobe Flash Player (available free) and a Broadband Internet connection.
How do I modify my plan or cancel my plan?
Simply go to 'My Account' and follow the instructions there.
What is the refund policy?
There are no refunds available on purchases made on Santvani.com. Users should test the compatibility of their PC or Laptop with the free song of the day or sample songs before purchasing.
What if I am an Independent Artist and I want to upload my music?
We encourage all Independent Artists to join Santvani.com. The process is simple and fast. Please click here to know more.
What are the "Santvani Credits" ?
Santvani credits should be considered as points which allows a Santvani subscriber to redeem these credits against album or song download.
How do I get the "Santvani Credits"?
All Santvani subscription plans come with some free Santvani credits upon first time user registration. All plans, except the one month plan, allows for Santvani credits purchase, in case a Subscriber wants to buy more credits or runs out of Santvani credits. Santvani Credits can be purchased through My Account page and a link for pricing details is available on the same page.
Can I purchase albums or songs without Santvani Credits or using any other payment option?
No, you can not. Albums and songs can only be downloaded using Santvani credits. There is no other option to purchase or download music on Santvani.
Are these credits (Santvani credits) available for purchase without a subscription with Santvani.com?
No. Santvani credits are only available to Santvani.com subscribers. Only those with six months or higher subscription plan can purchase extra credits.